Who we are
Make your drive best is our responsibility
Good Travels Rentals, situated on Plot No. 609, Roma Park, next to the Retreat restaurant in Lusaka, Zambia, is more than just a car rental agency — it’s a story of passion, commitment, and a relentless pursuit of excellence. Established as an affiliate to our esteemed sister company, Good Travels, which has been a stalwart in the travel industry since 2005, we have successfully captured a substantial market share. As a proud member of IATA, we bring years of experience in travel and ticketing, ensuring that every journey with us is not just a ride but an unforgettable experience.
Vision
Our vision is to emerge as one of the largest and most respected travel companies in Zambia. Good Travels Rentals aspires to be a driving force in the travel industry, creating unparalleled opportunities for our associates and establishing ourselves as a formidable team. We envision a future where our people and customers are the bedrock of our success, and our impact extends beyond business transactions to positively influence lives and elevate lifestyles. As a united team, we strive to be recognized as a force to reckon with in the travel industry.
Mission
At Good Travels Rentals, our mission is to redefine the car rental experience in Lusaka by fostering excellence and integrity in our relationships with airlines, lodging facilities, tour operators, and, most importantly, our valued clients. We are dedicated to contributing to the economic growth and poverty reduction in Zambia, operating with a clear intention of profitability and expansion. Through our commitment to service and innovation, we aim to make every journey memorable and every interaction meaningful.
Our Values
Excellence: We are committed to delivering exceptional service, setting industry standards, and continuously improving to exceed expectations.
Integrity: Honesty and transparency are the cornerstones of our relationships. We operate with the highest ethical standards, ensuring trust and reliability in every interaction.
Innovation: Embracing change and staying ahead of industry trends, we are dedicated to offering cutting-edge solutions and services to enhance the travel experience.
Community Impact: We actively contribute to the economic growth and poverty reduction in Zambia, recognizing the responsibility we bear as a corporate citizen.
Customer-Centric: Our customers are at the heart of everything we do. We prioritize their needs, ensuring satisfaction and building lasting relationships.
Why Choose Us
Choosing Good Travels Rentals means choosing a partner invested in your journey. We offer:
- Proven Expertise: Backed by our sister company’s legacy in the travel industry since 2005 and our affiliation with IATA.
- Strategic Location: Conveniently situated in Roma Park, Lusaka, we provide easy access to quality car rental services.
- Commitment to Excellence: Our values of excellence, integrity, and innovation guide us to deliver unparalleled service, making every trip with us exceptional.
- Community Engagement: By choosing us, you contribute to our mission of economic growth and poverty reduction in Zambia, making your journey more than just a travel experience.
- Customer Satisfaction: We prioritize our customers, ensuring that every interaction is seamless and every journey is a testament to our commitment to excellence.
Join us at Good Travels Rentals and experience the difference that passion, integrity, and excellence can make in your travel experience.
